Effective Date: March 31, 2026
At lsf.sport, operated by LITTLE SNOW FLAKES LIMITED, we want you to be satisfied with your purchase. If you are not happy with your order, you have the right to return it under the conditions below.
1. Right to Return
You have the right to return your order within 14 days from the date you receive it, in line with EU consumer protection laws.2. Return Conditions
To be eligible for a return, items must be:- Unused and in original condition
- In original packaging
- With all tags attached
3. Non-Returnable Items
The following items cannot be returned, refunded, or exchanged:- Items with Kit Personalisation: Any product that has been customized, personalized, or printed with specific names, numbers, or badges cannot be returned or exchanged under any circumstances (unless faulty).
- Items that have been used or worn
- Items damaged after delivery
- Hygiene-sensitive products (if applicable)
4. Return Process
To request a return:- Contact us at info@lsf.sport or call 70005220.
- Provide your order number and reason for return.
- We will give you instructions on how to return the item.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- We recommend using a tracked shipping service.
6. Refunds
- Once we receive and inspect the returned item, we will process your refund.
- Refunds will be issued to the original payment method.
- Please allow a few working days for the refund to appear, depending on your bank/provider.
7. Faulty or Incorrect Items
If you receive a faulty or wrong item:- Contact us within 48 hours of delivery.
- We will arrange a replacement or full refund at no extra cost.
8. Contact Us
If you have any questions about this policy or your data, you can contact us:- Email: info@lsf.sport
- Phone: 70005220